Month: August 2011

Our Experience of Moving House in Cambridge

Posted on 24 August 20114 December 2019 by Chris

We’ve just moved house. It’s not something anyone with a life would want to do often, if only because of the sheer chore of letting dozens of different organisations know about the change of address, never mind the pain of …

Virgin Media “Customer Service” lives up to its reputation

Posted on 9 August 2011 by Chris

STOP PRESS: Since writing this, I was contacted by Virgin Media’s “Social Media Team” and by the company’s “Head of Customer Experience”, which is impressive. They all expressed disappointment with the situation and amazingly, everything was fixed within 24 hours.

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